Privacy Policy

Last updated: March 18th, 2025

This Privacy Policy describes how S.C. DREAMLABS S.R.L collects, uses, and protects your personal information when you visit www.jnova.ai ("the Website"). We are committed to ensuring that your privacy is protected in compliance with applicable data protection laws.

1. Data Controller

S.C. DREAMLABS S.R.L is the data controller responsible for your personal data collected through the Website. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided in the "Contact Information" section.

  • Registered Address: Street Emanoil Porumbaru 86, Fourth Floor, Sector 1, Bucharest, Romania
  • Registry of Commerce: J40/12524/2016 (Bucharest)
  • Fiscal Registration Code: RO36555908
  • Legal Representative: Mr. Pătrașc Petre, Administrator

If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided in the "Contact Information" section.

2. Information We Collect

2.1 Information You Provide

We may collect the following types of information when you interact with our Website:

  • Contact information: If you use our contact forms, request information, or subscribe to newsletters, we may collect your name, email address, phone number, and company details.
  • Communication data: Records of your interactions with us, including communications via email, webforms, or other channels.
  • Feedback and submissions: Any feedback, comments, or submissions you provide regarding our Website or services.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through the use of cookies and similar technologies:

  • Technical data: IP address, browser type and version, operating system, device information, time zone setting, and location.
  • Usage data: Information about how you use our Website, including pages visited, time spent on pages, navigation paths, and features used.
  • Performance and analytics data: Information about how our Website performs, including server metrics, error rates, and diagnostic information.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide and Improve Our Website

  • Deliver content and functionality requested by you
  • Maintain, optimize, and improve the Website performance and user experience
  • Diagnose and resolve technical issues
  • Analyze user behavior and preferences to enhance our Website

3.2 To Communicate With You

  • Respond to your inquiries, comments, or requests
  • Provide information about jnova products, services, or events that may interest you
  • Deliver important notices and updates about our Website or policies

3.3 For Business and Administrative Purposes

  • Protect the security and integrity of our Website
  • Enforce our terms of service and other legal agreements
  • Comply with legal obligations and regulatory requirements
  • Perform data analytics to better understand our audience

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Legitimate interests: Processing necessary for our legitimate business interests, such as improving our Website, marketing our services, and ensuring security, provided these interests are not overridden by your rights.
  • Consent: Where you have given explicit consent to process your data for specific purposes.
  • Contractual necessity: Processing necessary to fulfill our contractual obligations to you.
  • Legal obligations: Processing necessary to comply with applicable laws and regulations.

5. Third-Party Services

We use the following third-party services on our Website:

5.1 Plausible Analytics

We use Plausible Analytics to collect anonymous usage statistics about our Website. Plausible is privacy-focused and:

  • Does not use cookies
  • Does not collect personal data
  • Does not track users across websites
  • Is fully compliant with GDPR, CCPA, and other privacy regulations

The data collected by Plausible is used solely for statistical purposes to understand how visitors interact with our Website. For more information about Plausible's data practices, please visit their Data Policy.

5.2 Google Fonts

We use Google Fonts to enhance the visual presentation of our Website. When you visit our Website, your browser may connect to Google's servers to download fonts. Google may collect certain data, including:

  • IP address
  • HTTP request information
  • Browser and device information

Google's collection and use of this data is governed by their Privacy Policy.

5.3 Cookiebot

We use Cookiebot for cookie consent management to ensure compliance with privacy regulations. Cookiebot:

  • Scans our Website for cookies and similar tracking technologies
  • Provides a customizable consent banner
  • Blocks cookies until consent is provided
  • Stores user consent preferences

For more information about Cookiebot's data practices, please refer to their Privacy Policy.

6. Cookies and Similar Technologies

6.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

6.2 Types of Cookies We Use

Our Website may use the following types of cookies:

  • Necessary cookies: Essential for the Website to function properly. These cannot be disabled.
  • Preference cookies: Enable the Website to remember information that changes how the Website behaves or looks.
  • Statistics cookies: Help us understand how visitors interact with the Website by collecting and reporting information anonymously.
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements.

6.3 Managing Cookies

We use Cookiebot to provide you with control over the cookies used on our Website. Through the cookie consent banner, you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time

You can also manage cookies through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies already stored. However, blocking all cookies may negatively impact your experience of our Website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

  • The duration of our relationship with you
  • Legal obligations to retain data for certain periods
  • Relevant statutes of limitations
  • Potential disputes or legal claims

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Staff training on data protection and security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: Request a copy of the personal information we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete information.
  • Right to erasure: Request deletion of your personal information under certain circumstances.
  • Right to restrict processing: Request limitation of how we process your data.
  • Right to data portability: Request transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to object: Object to our processing of your personal information.
  • Right to withdraw consent: Withdraw consent at any time where we rely on consent as the legal basis for processing.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

We may transfer your personal information to countries outside your country of residence. When we transfer personal information internationally, we implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will notify you by:

  • Posting a notice on our Website
  • Updating the "Last updated" date at the top of this Privacy Policy
  • Sending an email notification, if appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@jnova.ai
Postal Address: Emanoil Porumbaru 86, Fourth Floor, Sector 1, Bucharest, Romania

If you believe your privacy rights have been violated, you also have the right to lodge a complaint with your local data protection authority.